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Shipping and Handling

Street addresses, first and last name, phone and email are required.

We offer a $15 flat rate shipping for most items in our store.  Certain items that are oversized may incur an additional charge.  Batteries are considered a dangerous good and will incur an additional $15 charge.

International customers have several shipping options available when ordering by telephone. Customs charges, taxes and fees are the customer’s responsibility.

If you need expedited freight service on an item, contact us for assistance. Additional charges will apply.

If you have any further questions, please contact us at 1-866-347-7824

Return Policy

Action First Aid is committed to your satisfaction. If we make an error with your order, or you receive defective or damaged merchandise, please call us immediately. If you ordered the incorrect item or need to return an item for other reasons, please contact us.

Shipping and insurance costs on returned items are the responsibility of the customer.

Payment and Billing

We welcome payment through Visa & Mastercard.

Shipping and Handling

Street addresses, first and last name, phone and email are required.

All shipping charges are based on the weight of the product(s) that are ordered and the destination “Ship To” postal code. We calculate these costs by using Canpar’s rate calculator.

International customers have several shipping options available when ordering by telephone. Customs charges, taxes and fees are the customer’s responsibility.

Since all of our products come in various sizes and weights, and since we use a rate calculator which bases costs on postal code information, we cannot offer a standard shipping table indicating the freight costs.

If you need expedited freight service on an item, contact us for assistance. Additional charges will apply.

If you have any further questions, please contact us

Return Policy

Action First Aid is committed to your satisfaction. If we make an error with your order, or you receive defective or damaged merchandise, please call us immediately. If you ordered the incorrect item or need to return an item for other reasons, please contact us.

Shipping and insurance costs on returned items are the responsibility of the customer.

Payment and Billing

We welcome payment through Visa, MasterCard, and Discover

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Enter your contact information and an Action First Aid AED consultant will follow up with you within 24 hours.